Page 33 - 2026 Equestrian Awards Catalog
P. 33

FAQs, Delivery, Premium Processing Services and Additional Charges
                 Hodges makes it easy to order. Call us toll free: 800-556-2440 Mon-Fri, 8:30am to 5:30pm EST or Fax: 800-292-7377
                                Online: hodgesbadge.com or Email: customerservice@hodgesbadge.com
                               To download a copy of the order form visit hodgesbadge.com/order-form
                           By mail: Hodges Badge Company, Inc., 205 Clock Tower Square, Portsmouth, RI 02871  FAQs & Additional
                                                                                                        Information
     Custom products can be manufactured within 7–12 working days with no premium   Printing Charges: Printing set-up charges apply to custom printed orders of:
     processing fee; however, air shipping charges may apply. During the months of May   Less than 25 rosettes per style, print or streamer length -  $10.00 set-up.
     through July, we may need additional time to produce your order. Large or complex   Less than 100 flat ribbons per style, print or length -    $10.00 set-up.
     orders may also require your approval before production can begin and may take   Less than 25 printed neck ribbons/drapes w/medals -    $10.00 set-up.
     additional time.                                       2 streamer print $10.00 charge plus .15 each rosette
     We also offer stock items that can ship the same day if the order is placed by 12:00   3 streamer print $20.00 charge plus .30 each rosette
     PM EST. We request your event/delivery date to ensure your order arrives on time.   This applies each time you order, even if the printing is exactly the same as a previous
     Use the chart below to understand when premium processing fees apply and how we   order. The charge covers type casting which cannot be saved from order to order,
     will ship your order to meet the delivery date you provide.  press preparation and heating time. More than one set-up charge may apply to an
     Additional Details                                     order for small quantities which cannot be combined.
     •  A street address is required for all deliveries; we cannot ship to PO Boxes  A line change is any one or two words of 14 characters or less that change in printing.
     •  The minimum premium processing fee is $15.00        Each printing set up allows you to have 6 standard place changes (1st - 12th Place,
     •  Saturday delivery, where available, adds $16.00 per box  Champion, Reserve Champion). If your order calls for more than 6 place changes or
     Delivery (working days)  Premium Processing Fee Shipping Method  line changes:
     12+             NONE           Ground                  Place/line changes - $1.25 each. We will print up to 10 lines of type on your ribbons.
     7-11            NONE           2nd Day Air             Each additional line - $1.25. A line change charge of $1.25 each may apply to other
     5-6             30%            2nd Day Air             products.
     1-4             30%            Next Day Air            All division/title/name chart submissions, must be created in Word or Excel, proofread
         Air Shipping Weight Surcharges: Certain awards, as noted on our website or   and emailed to customerservice@hodgesbadge.com (no faxes please). Charts not
     in our catalog, are heavy and incur additional costs when shipped by air. For these   submitted electronically will be subject to a chart preparation fee. Names printed on
     items, the following per-piece surcharges apply:       a ribbon - $5.00 each.
     Second Day Air: + $100 per piece | Next Day Air: + $150 per piece  Foil print changes - we will use gold unless otherwise specified. The 1st foil color is
     These charges are added to standard air shipping rates due to the weight and   FREE; $1.50 each foil change.
     handling requirements of these specific awards.
     Shipping and Package Charges: For the most up-to-date information on shipping   Ribbon Charges:
     and packing charges, please visit hodgesbadge.com/FAQ/ShippingRates. This page   RWB/Rainbow Satin Flat Ribbons -  add .15 per ribbon
     is regularly updated to provide the most accurate and transparent pricing.  RWB/Rainbow Satin Neck Ribbons -  add .25 per ribbon
     We ship all orders using UPS delivery services. Once a package has been transferred   RWB/Rainbow Satin Drapes -  add .05 per drape
     to UPS, UPS terms and conditions apply. UPS requires a complete and valid street
     address  for delivery. If UPS determines an address  correction  is needed,  or if a   RWB/Rainbow Satin 50yd Ribbon Rolls -  add 22.50 per roll
     change of address is requested after the package is en route, additional  fees of   RWB/Rainbow Satin 100yd Ribbon Rolls -  add 45.00 per roll
     $25.00 per box, plus any related shipping charges, may apply.  Borders on Flat Ribbons -  add .10 per ribbon
     For information on shipping to Canada, Mexico, and other international destinations,   2-sided neck ribbon printing -  add .20 per ribbon
     please visit us at hodgesbadge.com/FAQ/International.  Additional charge for RWB, rainbow, multicolor side streamers or borders on
                                                            rosettes up to 3 streamers, see ribbon options on page 34.
     Minimums: Custom orders minimum charge of $40.00. Stock orders (Quick Ship)
     minimum charge of $15.00.                              Customized multicolor side streamers are available, minimum 300 rosettes.
     Sales Tax: Hodges Badge Company collects sales tax as required by law.  Except for registered trademarks and other protected trade names, Hodges Badge
     For details, visit hodgesbadge.com/FAQ/Taxes. Exempt organizations must provide a   Company, Inc. shall have the right to use customers' orders and product designs in
     current, valid state sales tax exemption certificate at the time of order.  its promotional literature and catalogs. Prices in this catalog are effective 1/3/2026 -
                                                            we reserve the right to change prices without notice. Many of our custom products
                                                            are handmade and individually crafted. Awards shown are for display purposes only.
     Method of Payment: We accept all major credit cards. Custom orders are charged   Actual product colors, sizes and styles may vary slightly from how it appears in the
     immediately when released into production.             catalog and on our website.
     Billing options: Schools,  colleges, county  extensions, government agencies, and
     municipalities: May be billed with a signed Purchase Order.
     Other customers: May request Net 30 terms (contact us for an application).  Prop 65: For California residents please visit p65warnings.ca.gov
     Due to the custom nature of our products, all sales are final. Catalog prices are listed
     in US currency.
                                                            Ribbons on Rolls! Available in 50 and 100 Yard Rolls.
     Artwork: Please  email  your artwork  to  customerservice@hodgesbadge.com.   Hot stamped ribbon rolls are a great way to save you money.
     Preferred file types: PDF, AI, EPS, PNG (300 DPI or higher). JPG/JPEG accepted if
     necessary, but may affect quality.                     Available to ship in 72 hours.*
     Font requirements: All fonts must be embedded.         Call for details!
     Full-color artwork: Provide a 3/8" bleed all around.
     Most designs take less than 10 minutes to prepare.     * When using a NEW custom
     Additional artwork changes may incur charges: $60/hour or $1 per minute.  design, standard production
                                                            time applies.
     PMS Match: Specify PMS colors when ordering or requesting a quote.
     We cannot match PMS colors precisely, but we will come as close as possible.
     Additional charges: Ribbons with more than 2 PMS colors may incur $5 per extra color.
     We print in CMYK using the Solid Coated and Uncoated PMS Plus Series Formula
     Guide. PMS matches are not available for hot-stamped or UV printed products.  CAN SHIP IN
     Dies/Logos: Custom logos, specialty fonts, or long ribbon copy require a die for hot-  CALL FOR
                                                                  DETAILS
     stamp printing.                                           72 H O U RS  *
     Die cost: Starts at $50
     Additional production time: Adds 3–4 working days. Once a die is made, no extra
     charge for orders of 25+ custom gold rim or satin finish rosette centers.
     •  Orders under 25 rosettes: $10 set-up charge per order.  E1025 2" wide/50 yds
     •  Rosette center charge: The first logo/design is free, and subsequent changes are   (300 2" x 6" ribbons)
       $1.50 each.                                          65.00/roll
     Color notes: Satin Finish and Mum Center colors may vary slightly from rosette colors.
                                                            E102  2" wide/100 yds
     Engraving: Price includes FREE text engraving using our in-house fonts. Submissions   (600 2" x 6" ribbons)
     must be created in Word or Excel and emailed to customerservice@hodgesbadge.  95.00/roll
     com (no faxes). Add $5 per item to engrave one logo/design. Items requiring multiple
     logos/designs incur additional engraving fees. Large/complex engraving may exceed
     the $5 charge. Engraved items are non-refundable. We engrave only on items we sell.                       33
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